How do I receive my files?
Immediately after checkout, Shopify shows download links and also emails them to you. Download the files to your own computer or cloud drive so you always have a copy, even if the email gets buried.
Can I print the templates?
Yes. Every template includes a printable PDF version designed for US Letter paper. The spreadsheets can also be printed, but the PDF is the cleaner print copy.
What software do I need?
For the spreadsheets, either Google Sheets (free, in a browser) or Microsoft Excel. For the printable files, any free PDF reader. No special app or subscription is required to use the templates themselves.
Can I use a template more than once?
Yes — for your own household. Print a fresh packing checklist for each trip, start a new maintenance sheet each year, and copy a spreadsheet tab when you add a second car.
What if I buy one template and later want the bundle?
Yes. If you buy a single template and then buy the full bundle within 30 days, email us both order numbers and we'll refund what you paid for the single — so your total is just the bundle price.
What is your refund policy?
Because our templates are instant digital downloads, we don't offer change-of-mind refunds once files have been downloaded. If a file won't open, arrives corrupted, or you were accidentally charged twice, contact us within 14 days of purchase and we'll fix the file or refund you in full.
I have a problem with a file. How do I get help?
Reply to your checkout email or use the contact option in the shop with your order number and a short description of the problem. File errors and download problems will be fixed or re-sent.